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Re: Allow customers to create an invoice prefix or set the starting invoice number on their tenant

Allow customers to create an invoice prefix or set the starting invoice number on their tenant

Feature Request: Allow customers to create an invoice prefix or set the starting invoice number on their tenant

Reference Number: DE7255 / PMT-666

Business Need: Some customers have their old billing system and when they transfer to Zuora, they would like the newly generated invoices in Zuora to start from certain number so that it will be continuous from the old billing system. However, it is not supported for customers to change invoice prefix or starting number in current Zuora application.

Workaround: The workaround that the customer can consider is to create a custom field in Invoice object so that they can track the invoice number from their old billing system.

5 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration
 
Scholar

This would be really useful.

 

We have to have a work around to be able to generate credit notes (ie negative invoices). Having to use the "INV" prefix is confusing for staff and customers.

 

Just to be able to remove the prefix and just have a number would greatly help us.

Scholar

We use two Zuora sandboxes that we integrate with the same tax calculator. The tool fails when it gets the same invoice number the second time.

 

Being able to prefix the invoices differently would solve this problem.

 

Current workaround: voiding tax calculations in the other system.

Zuora Staff