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Refresh Services Account

When we first bought Services account, it was my understanding that it only be refreshed once per month. Has there been any changes to increase refreshes since then?

 





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Support SME

Re: Refresh Services Account

The process has remained the same. Refresh requests are "on demand" and limited to once monthly. Please see the following article for more information: https://knowledgecenter.zuora.com/BB_Introducing_Z_Business/D_Zuora_Environments#Refresh_Policy

 

Please note, due to the increase in demand for Services Environments, we are currently experiencing a backlog on refresh requests. Our tech ops team is currently working through the backlog to resolve it ASAP however please be aware that this will delay the refresh process an additional amount of days.






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