Happy Business Starts Here

CRUD Callout by Object

Currently, there are c for many events on important objects (let's take, for this example, invoices) that allow timely callouts to external systems. Unfortunately, the current callouts are very limited and prevent a good implementation of an external service being synced in an efficient way to Zuora as they are lacking update and delete event notifications. For important objects, one should be able to set a callout on update or delete, not just insert. Having an insert-only callout doesn't enable efficient integration as it requires the receiving service to make many, many unnecessary queries to keep in sync with Zuora as it will never otherwise know if an object has been altered or deleted.

24 Comments
Zuora Product Team
Status changed to: Coming Soon

Hey @sourak, thanks for this. We're currently working on a feature that would allow creation of "events" on any operation on our logical objects, including create, update, and delete of an invoice, for example. These "events" can then be readily configured into a Notification, either an e-mail or a callout. We'll be starting to roll this out in July to limited customers, and GA would follow a couple months later.

Scholar

Thanks for the update, @lukasz...any way we could be a part of those limited customers? I can think of an entire room of engineers over here that would probably throw a party.

 

KWS

Guru

@lukasz if there is an LA list, please add us to it as well ;-)

Scholar

 @lukasz +1 for the being part of the limited release. 

Zuora Product Team

I have @sourak@feisley, and @Jamie on the LA list. Don't forget to vote up the idea, it's still helpful, as we use those counts to understand it the issue is important to you. Smiley Happy

 

Scholar

Hi @lukasz. Any update on this will be rolling out in LA?

Zuora Product Team

Hi @Jamie, we're in very early testing with a customer right now and we're still working on an Limited Availability date, which is where we'd invite additional customers to use the feature. Please expect an update on that by mid-August, latest.

Scholar

Hi @lukasz Just checking in again now that it's late August.  Any updates?

Zuora Product Team

@Jamie, thanks for asking. Things are clearing up a bit, we still need a couple of weeks to make a final call, but things are trending toward the Q4'16 timeframe right now.

Scholar

Hi @lukasz. It's been a few months since the last update.  What's the latest?