Unexpected error occurred calling export REST service in sandbox

[pfranzoni]

Hi,

I'm testing this service in sandbox:

POST https://rest.apisandbox.zuora.com/v1/object/export

Body:

{
  "Format": "csv",
  "Name": "test_Export_1476935164445",
  "Query": "select * from account",
  "Status": "Processing",
  "Zip": true
}

Response:

400 BAD REQUEST

Body:

{"message":"An unexpected error occurred"}

Same problem testing /action/query service.

Someone can help me, please?

Thanks.

P

[Janis]

Hi @pfranzoni Let me look into this and get back to you. Thanks! 

[mmunsell]

I am having the same issue today....almost every post/get.

[Janis]

hi @pfranzoni 

Just wanted to circle back and see if you still needed assistance.  Feel free to holler if you need.  Thanks!

[Patrick]

Hi pfranzoni,

I did a quick test with Postman and the call was successful. Below is my test info:

Endpoint: https://rest.apisandbox.zuora.com/v1/object/export

Request:

{
  "Format": "csv",
  "Name": "test_Export_1476935164445",
  "Query": "select * from account",
  "Status": "Processing",
  "Zip": true
}

Response:

{
    "Success": true,
    "Id": "2c92c0f85d5964dc015d7bf3973257e3"
}

May I ask if you can try Curl and see whether the call is successful? Below sample is from our documentation here.

curl -X POST -H \"apiAccessKeyId: dummyUser\" -H \"apiSecretAccessKey: dummyPassword\" -H \"Content-Type: application/json\" -d '{\n    \"Format\": \"csv\", \n    \"Name\": \"test_Export_1476935164445\", \n    \"Query\": \"select * from account\", \n    \"Status\": \"Processing\", \n    \"Zip\": true\n}' \"https://rest.zuora.com/v1/object/export\"