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Hosted Payment Page incorrectly flags state abbreviation

I have a very frustrated customer trying to enter their account payment method on the HPM page. I try to do it and get the error as well using the info provided by the customer. However, unlike the customer, I had Chrome's developer tools on. Apparently the HPM processing code doesn't think that MD is the correct abbreviation for Maryland.  See figure below

 

State_Name_bug.PNG

 

Has anyone else run into this? 

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Zuora Support

Re: Hosted Payment Page incorrectly flags state abbreviation

Hi @russd2357,

 

It is possible that the error was returned by your payment gateway.  You can reach out to their support team and provide the transaction details (e.g., timestamp, Credit Card Holder Name, Address, etc.), so they can look it up.



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