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Lana Lee

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The Best Zuora Community Tool You’re Probably Not Using Yet

Posted By Lana Lee 05-27-2026 16:04
Found In Group: Community Insiders Blogs
If you use Zuora regularly, you already know the drill: the challenge isn't just finding an answer. It’s finding the right answer quickly, in a format that lets you move forward with confidence. That’s exactly why the Zuora Community Resource Library is a total game-changer. Think of it as a central, ...

RE: [Resolved] Ideas Portal "Likes" (Thumbs Up) Isn't Working

Posted By Lana Lee 05-27-2026 09:59
Found In Egroup: Community Insiders \ view thread
The issue is resolved. You should be able to see the thumbs up count within each idea now. Please let me know if you're not able to see it. Thank you! ------------------------------ Lana Lee Senior Community Manager and Strategist Zuora, Inc. ------------------------------

New in the Zuora Community: A Better Way to Search

Posted By Lana Lee 05-14-2026 15:34
Found In Egroup: Community News \ view thread
We're excited to introduce the Zuora Community's new, enhanced search experience, designed to help you find answers, resources, and relevant conversations more quickly. Whether you're looking for product guidance, best practices, or answers from the Community, the new search makes it easier to discover ...

[Resolved] Ideas Portal "Likes" (Thumbs Up) Isn't Working

Posted By Lana Lee 05-14-2026 12:54
Found In Egroup: Community Insiders \ view thread
I've received reports and can verify that the thumbs up icon in the Ideas Portal isn't logging clicks and I'm working with the community vendor's support team. I'll update this thread when it's resolved. Thanks for your patience, ------------------------------ Lana Lee Senior Community Manager ...

RE: Be the First to Try Our New Community Search

Posted By Lana Lee 05-14-2026 12:50
Found In Egroup: Community Insiders \ view thread
Search in the Zuora Community may be briefly unavailable or return inconsistent results today from 3:00–3:15 PM PT while we roll out an improved search experience. I'll share an update in the Community News once it's live. ------------------------------ Lana Lee Senior Community Manager and Strategist ...

Community Pulse May 2026: Highlights, May Table Talks, Q2 Releases, and Case Studies

Posted By Lana Lee 05-06-2026 10:16
Found In Egroup: Community News \ view thread
Each month in the Community, you'll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, interactive Table Talks, and updates from the Ideas Portal to help you build expertise and shape the future of Zuora. May Table Talks Zuora's MCP Server ...

Be the First to Try Our New Community Search

Posted By Lana Lee 04-28-2026 13:46
Found In Egroup: Community Insiders \ view thread
We're getting ready to launch a new search experience in the Community that's designed to return more relevant results, surface the right conversations sooner, and make it easier to find trusted answers across topics. Before we roll it out more broadly, we want to invite a small group to try it first ...

Community Pulse April 2026: Zuora AI, Expert Table Talks, and Shaping What We Build Next

Posted By Lana Lee 04-06-2026 10:15
Found In Egroup: Community News \ view thread
Each month in the Community, you’ll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, interactive Table Talks, and updates from the Ideas Portal to help you build expertise and shape the future of Zuora. Your All-Access Pass to Zuora ...

Zuora AI

Posted By Lana Lee 03-27-2026 14:53
Found In Microsite: Zuora

RE: [Resolved] Ideas Portal not displaying

Posted By Lana Lee 03-24-2026 12:37
Found In Egroup: Community Insiders \ view thread
The Ideas Portal should now be viewable. Please let me know if there are any issues accessing it. Thanks for your patience! ------------------------------ Lana Lee Senior Community Manager and Strategist Zuora, Inc. ------------------------------

[Resolved] Ideas Portal not displaying

Posted By Lana Lee 03-24-2026 10:18
Found In Egroup: Community Insiders \ view thread
Hi everyone, The ideas portal isn't displaying ideas at the moment and we're investigating what's causing this. I'll update this thread when I get more information. Thanks, ------------------------------ Lana Lee Zuora Community Senior Community Manager and Strategist ----------------------- ...

RE: [Resolved] Some Users Experiencing Community Access Issues via OneID

Posted By Lana Lee 03-06-2026 13:42
Found In Egroup: Community Insiders \ view thread
The OneID identified that there was a configuration update needed for EU region and updated it on Wednesday, March 4th. The issue should be fixed. If it's still not working and you can't log into Community with OneID, please file a ticket so we can investigate. For now, I'll mark this issue as resolved. ...

Community Pulse March 2026: New Table Talks, Exclusive Content, and Product Ideas

Posted By Lana Lee 03-03-2026 07:40
Found In Egroup: Community News \ view thread
Each month in the Community, you’ll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, interactive Table Talks, and updates from the Ideas Portal to help you build expertise and shape the future of Zuora. March 2026 Community Table Talks ...

RE: [Resolved] Some Users Experiencing Community Access Issues via OneID

Posted By Lana Lee 02-20-2026 11:57
Found In Egroup: Community Insiders \ view thread
The OneID team deployed a fix to production which will automatically login you to the community when clicking the community tile from MyApps page. There are still some users who see a white screen after logging in. If you still can't access Community with OneID, please open a Support ticket with as much ...

RE: Halfway Through FY26 - Here's What We've Been Up To in the Zuora Community and What's Next

Posted By Lana Lee 02-19-2026 15:53
Found In Egroup: Community Insiders \ view thread
I thought I'd share some updates to round out this FY's community projects: Community on OneID - I'm happy to share that we've completed the Community's migration to OneID. There are a small handful of users who are having login issues and the team launched a fix last night which we're monitoring. ...

[Resolved] Some Users Experiencing Community Access Issues via OneID

Posted By Lana Lee 02-04-2026 11:36
Found In Egroup: Community Insiders \ view thread
We've received reports that Some users are unable to access community via OneID Try logging in with your prior credentials here: community.zuora.com/login Accessing Community via MyApps requires one to click on the "Community Sign In" button Our team is looking into it and I'll keep this ...

Community Pulse February 2026: OneID Complete, New Table Talks, and Product Insights

Posted By Lana Lee 02-03-2026 07:28
Found In Egroup: Community News \ view thread
Each month in the Community, you’ll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, interactive Table Talks, and updates from the Ideas Portal to help you build expertise and shape the future of Zuora. The Zuora Community’s OneID Migration ...

OneID Migration Complete! Enjoy Your New, Seamless Community Access

Posted By Lana Lee 01-30-2026 14:11
Found In Egroup: Community News \ view thread
Dear Community Members, We're thrilled to announce that the Zuora Community has successfully transitioned to OneID authentication! This significant upgrade provides a more secure, streamlined, and unified login experience across all your Zuora platforms. Thank you to everyone who updated their accounts ...

Temporary Community Login Downtime for OneID on January 29, 2026

Posted By Lana Lee 01-26-2026 10:28
Found In Egroup: Community News \ view thread
The Zuora Community login page will be unavailable on January 29, 2026 from 3pm-5pm PST* while we complete the move to OneID. This change helps provide a more secure and consistent login experience across Zuora platforms. What to expect after the update When you log into the Zuora Community, you ...

Community Pulse January 2026: OneID Date Extended to Jan. 29th, Fraud Protection and Multi Org Table Talks

Posted By Lana Lee 01-05-2026 13:15
Found In Egroup: Community News \ view thread
Each month in the Community, you'll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, interactive Table Talks, and updates from the Ideas Portal to help you build expertise and shape the future of Zuora. Updated Deadline for the Community ...