Each month in the Community, you'll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, interactive Table Talks, and updates from the Ideas Portal to help you build expertise and shape the future of Zuora.
Updated Deadline for the Community Move to OneID - January 29, 2026
To ensure a smooth experience and to give all users additional time to review their accounts, update email settings, and resolve any access issues before the transition, we are adjusting the cutover date of the transition of the Zuora Community to OneID to January 29, 2026. After this date, only Community accounts associated with a OneID login will remain active. Accounts using personal email addresses or accounts not linked to OneID will be soft deleted, and all Zuora Community email notifications will stop.
What This Means for You
To maintain access to the Community and continue receiving important updates, please make sure your Community account is associated with your corporate email that is tied to your OneID login:
- Log in to the Zuora Community.
- Go to your profile settings and verify that your account email matches your corporate email (the same one used for your OneID login).
- If your account is still tied to a personal email address (like Gmail, Yahoo, or Hotmail), update it immediately to your corporate email.
- Confirm that any group aliases used for notifications are also linked to a OneID account.
January 2026 Community Table Talks
Don't use Zuora alone! Work through some of your toughest Zuora challenges in real-time with your peers and the guidance of a Zuora expert.
Zuora Fraud Protection
When: Jan 20, 2026, Tuesday at 9am PT
Speaker: @John Solheim, GM/GTM Lead for Zuora Fraud Protection, Zuora
In this Table Talk, we'll walk through the value of leveraging gateway agnostic, AI-powered fraud solution, powered by LexisNexis® ThreatMetrix®, and embedded directly into Zuora Payments. Attendees will learn how the system identifies risky transactions before they reach the gateway, continuously adapts to new fraud patterns, and drives higher authorization success.
We'll also cover the professional services available to help you integrate, configure, and continuously optimize Fraud Protection with Zuora Fraud team experts for your business. Bring your questions-this session is interactive!
=-=-=
Intelligent Business Unit Expansion with Zuora Multi Org
When: Jan 27, 2026, Tuesday at 9am PT
Speakers: @Prachi Bhatia, Sr. Product Manager, Zuora and @Craig Bouvier, Principal CSE, Zuora
As businesses scale across regions, managing multiple entities, currencies, and compliance frameworks often becomes complex and time-consuming. Zuora Multi-Org is designed to simplify this journey-empowering enterprises to expand globally with agility, compliance, and confidence. Expanding your business globally shouldn't mean starting from scratch each time. With Zuora Multi-Org, you can grow faster and smarter - adding new regions, business units, or product lines without the pain of re-implementation.
⇒ Register here to join our upcoming Table Talks!
More Expert Insights from Our December 2025 Table Talks
Connecting Dots with Docs: Your Help Experience, Evolved
Zuora's commitment to your success goes beyond the product, and includes the help resources and support you experience. In this Table Talk, we'll update you about different ways we have been working to improve the customer experience through faster support resolutions, clearer reference materials and guidance, and easier access to learning materials. You'll also get an inside look at what's coming next to help your teams get answers and upskill faster.
Join the Conversation and Help Us Improve
You heard from us in our Table Talks and now we want to hear from you:
- Zuora's Help Experience
- Docs Transition and Redirect Challenges
- In-App and AI-Assisted Support
- Certification and Training Value
- Powering Data Automation with Custom Logic in Zuora
- Custom Logic vs. Workflow: Where do you draw the line?
- What's your priority object for Custom Logic support?
- UI Performance and Developer Tools - What's your experience?
- Zuora SAP Connector
- Which automated error-handling feature-batch splitting for volume or intelligent reversal for partial failures-would save a finance team using a custom GL integration the most time during period-end close?
- What is the single biggest complexity or manual step in the current Order to Cash process that the automated Solution Order/Provider Contract flow will eliminate?
- What guidance or specific checklist item would be most valuable to add to enablement materials for SAP Administrators setting up the SAP BTP Agent and SAP Edge Component?
⇒ Become an elite Zuora user by joining the Community Resource Library with its 5-minute Tool Tips videos, past Table Talks, and more!
In-Case-You-Missed-It Community Resources
Ideas at a Glance
This month, we share how we delivered a feature for including PRPC Revenue Accounts in Deployment Manager, have plans to auto-provision non-production environment access and allow user deletion/anonymization, and are reviewing ideas to prevent zero-amount invoices, exclude auto tax on standalone credit memos, and update rate plan charge names on existing subscriptions.
⇒ Explore these ideas and share your feedback on others in the Ideas Portal where you can review ideas currently 'In Review' and add your voice and use cases. Your insights are crucial for bringing features to life!
------------------------------
Lana Lee
Zuora Community Senior Community Manager and Strategist
------------------------------