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Temporary Community Login Downtime for OneID on January 29, 2026

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  • 1.  Temporary Community Login Downtime for OneID on January 29, 2026

    ZUORA
    Posted 23 hours ago
    Edited by Lana Lee 22 hours ago
    No replies, thread closed.

    The Zuora Community login page will be unavailable on January 29, 2026 from 3pm-4pm PST while we complete the move to OneID. This change helps provide a more secure and consistent login experience across Zuora platforms.

    What to expect after the update

    1. When you log into the Zuora Community, you will see the OneID login screen.
    2. Sign in using your OneID credentials.
    3. Once authenticated, you can continue using the Community just as you do today.
    4. Your access, profile, and activity in the Community will remain the same.


    If you do not have a OneID login please contact your Zuora Administrator.

    We appreciate your patience during this short transition and will share updates here if anything changes.



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    Lana Lee
    Zuora Community Senior Community Manager and Strategist
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