Community

The Zuora Community is moving to OneID on January 29, 2026.  Here's what you need to know.

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Connect with global professionals to share knowledge, collaborate, and drive total monetization in the Subscription Economy™

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The Zuora Community is where Zuora users can ask questions, share their knowledge, scale in their expertise, and find others who use Zuora like they do.

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Whether you’re new to the Community or have been using Zuora for several years, the Community is here to help you be successful

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  • Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services ...

  • Posted in: Community News

    We're excited to announce a significant enhancement coming to the Zuora Community to streamline your experience and strengthen security: we're transitioning ...

    1 person likes this.
  • The deployment for the 2026.Q1.0.0 release to sandbox is complete. For up-to-date details of the product changes in this release, see ...

  • Release 2026.Q1.0.0 is scheduled for release on the following dates. A notification will be sent when the release has been completed in Sandbox ...

  • The deployment for the 2025.Q4.1.2 patch release to production is complete. For up-to-date details of the product changes in this release, ...

  • The deployment for the 2025.Q4.1.2 patch release to sandbox is complete. For up-to-date details of the product changes in this release, ...

  • A patch release 2025.Q4.1.2 has been scheduled as follows: Sandbox: January 13, 2026 Production: January 15, 2026 For detailed ...

  • Please note the amended schedule above. We have moved this action to Q2 to allow customers more time to prepare and test this change. Please see the ...

  • Description of Change At Zuora, the security and trust of our customers are of utmost importance to us. We are dedicated to safeguarding your data ...

  • Posted in: Community News

    Hello! As we close out 2025, we wanted to say thank you for your continued partnership and business. We appreciate your loyalty and are grateful to get ...

  • Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services ...

  • Posted in: Community News

    Hello! As we close out 2025, we wanted to say thank you for your continued partnership and business. We appreciate your loyalty and are grateful to get ...

  • Posted in: Community News

    Certificate Expiration Awareness for SP-Initiated SSO with Zuora This announcement informs customers of an upcoming certificate expiration affecting ...

  • Posted in: Community News

    Each month in the Community, you'll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, ...

  • Posted in: Community News

    Each month in the Community, you’ll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, ...

  • The Zuora Community will officially transition to OneID on January 29, 2026 , as part of our ongoing efforts to simplify and secure your Zuora experience. ...

  • The Zuora Community will officially transition to OneID on January 29, 2026 , as part of our ongoing efforts to simplify and secure your Zuora experience. ...

    1 person likes this.
  • Posted in: Community News

    We're committed to helping you build the skills and confidence to get the most out of Zuora. To wrap up the year, we're offering an exclusive End-of-Year ...

  • Posted in: Community News

    Each month in the Community, you'll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, ...

  • Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services ...

Upcoming Events List


  • Table Talk: Zuora Fraud Protection

    Jan 20, 09:00 - 10:00 (PT)
    In this Table Talk, we’ll walk through the value of leveraging gateway agnostic, AI-powered fraud solution, powered by LexisNexis® ThreatMetrix®, and embedded directly into Zuora Payments. Attendees will learn how the system identifies risky transactions before they reach the gateway, continuously adapts to new fraud patterns, and drives higher authorization success. We’ll also cover the professional services available to help you integrate, configure, and continuously optimize Fraud Protection with Zuora Fraud team experts for your business. Bring your questions—this session is interactive! Community Table Talks are excellent opportunities for Zuora users to collaboratively work together to solve common challenges with the guidance of a Zuora subject matter expert. Not only will you be able to hear how others are using Zuora, but it is also a great chance to share tips of your own! Stay updated on upcoming Table Talks by subscribing to Community News

  • Table Talk: Intelligent Business Unit Expansion with Zuora Multi Org

    Jan 27, 09:00 - 10:00 (PT)
    As businesses scale across regions, managing multiple entities, currencies, and compliance frameworks often becomes complex and time-consuming. Zuora Multi-Org is designed to simplify this journey—empowering enterprises to expand globally with agility, compliance, and confidence. Expanding your business globally shouldn’t mean starting from scratch each time. With Zuora Multi-Org, you can grow faster and smarter — adding new regions, business units, or product lines without the pain of re-implementation. Community Table Talks are excellent opportunities for Zuora users to collaboratively work together to solve common challenges with the guidance of a Zuora subject matter expert. Not only will you be able to hear how others are using Zuora, but it is also a great chance to share tips of your own! Stay updated on upcoming Table Talks by subscribing to Community News

  • Mastering Usage-Based Models Across Order-to-Cash with Zuora & PwC

    Jan 28, 08:00 - 08:30 (PT)
    As businesses shift to usage-based and go to market with AI powered products, finance teams face new operational challenges. From maintaining visibility into complex usage data and preventing billing disputes, to streamlining quote-to-cash processes across multiple systems and teams, these innovative monetization approaches require new strategies. This webinar explores practical solutions for overcoming visibility challenges, enabling scalable commercial models, and building auditable (change to verifiable) processes. Learn how to handle arrears billing, prevent surprise overages, and reconcile usage data across deal desk, billing ops, and revenue accounting teams.

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  • Zuora Demo - Operationalizing Usage-Based Revenue from Pricing to Rev Rec

    Feb 4, 08:00 - 08:30 (PT)
    Usage-based and hybrid pricing models are reshaping how companies monetize their offerings—but they introduce significant complexity for finance teams. Fragmented systems, manual reconciliations, and disconnected data create compliance risks, forecasting challenges, and operational inefficiencies that slow your business down. Join us for an interactive demo that shows how leading finance teams are solving these challenges with a unified platform approach. You'll see firsthand how to configure flexible usage pricing with built-in revenue recognition controls, track consumption data across the entire order-to-cash lifecycle, and maintain audit-ready visibility—all without stitching together multiple systems. In this session, you'll discover how to: Design usage and hybrid pricing models that embed compliance from day one Create seamless customer transparency while maintaining full audit control Apply centralized usage data to accurate revenue schedules and variable consideration treatment Improve forecast accuracy using real metered consumption and customer behavior patterns Identify at-risk customers early and take proactive retention action Free your finance team from manual processes to focus on strategic insights Whether you're considering a shift to usage-based models or looking to optimize your current approach, this demo will equip you with practical strategies to align monetization innovation with financial accuracy and operational excellence. Register now to see how one unified platform can transform your usage revenue operations.

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  • Zuora: What's New, What's Next February 2026

    Feb 18, 08:00 - 09:30 (PT)
    Join our Zuora product experts on February 18th at 8 am PT for a 90-minute session to see how the latest innovations in automation, AI, and monetization are helping customers close faster, improve cash flow, reduce risk, and launch new revenue models. This will be our biggest What’s New, What’s Next yet, featuring a recap of 2025’s top releases and a look at our 2026 product priorities. We’ll dive into new capabilities that help you: Launch new GTM motions faster with more flexible packaging and pricing using Bundles Monetize usage more flexibly with a new Percentage-of-Spend charge model that automatically calculates fees as a percentage of other invoice items Reduce tax risk at scale through automated global compliance with the Anrok Integration Seamlessly transition to Salesforce RCA with a plug-and-play connector that unifies quoting and revenue workflows, eliminating custom integrations and accelerating time to go-live Accelerate development and improve governance using the new Developer Dashboard Plus, get an exclusive look at what's next in Zuora AI: Meet the next generation of Zuora AI, persona-based agents built for the people who run quote-to-cash. These agents don’t just surface insights; they actively execute work across billing, revenue, and platform operations. This is just 3 of the agents we're building, wait until you hear what's in store for your users! Billing Operations Agent: Runs billing and invoicing across order to cash, including executing bill runs, posting invoices, applying payments and write-offs, managing subscriptions, and tracking overdue accounts with recommended next actions. Revenue Accountant Agent: Brings clarity and confidence to revenue operations by helping preview financial outcomes before posting, explaining how contract changes impact revenue schedules/allocations, and flagging anomalies before they become errors. Developer Agent: Accelerates integrations and troubleshooting by generating SDK code across languages, validating patterns against Zuora standards, and assisting with debugging, API errors, and SDK migrations. Can’t join live? Register anyway, and we’ll send you the recording. We hope to see you there!

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  • Unlocking AI for Finance: Moving From Manual Work to Strategic Impact

    Feb 25, 08:00 - 08:30 (PT)
    Unlocking AI for Finance: Moving From Manual Work to Strategic Impact February 25, 2026, 8:00-8:30AM PT/11:00-11:30 AM ET As AI rapidly transforms every corner of business, finance teams stand at a pivotal moment. The vast majority of finance leaders say they’re investing in AI, envisioning smarter forecasting, faster closes, richer insights, and more flexible revenue strategies. Yes siloed agents and point tools can create new risks that finance teams need to be aware of when selecting scalable, reliable AI solutions. And 97% of SaaS teams say they remain weighed down by manual processes, legacy systems, and fragmented ownership — creating an “AI paradox” where ambition outpaces operational readiness. In this webinar, we’ll explore how finance organizations can break through that paradox and use AI as a practical, high-impact tool rather than a distant aspiration. Key Themes We’ll Explore Elevating finance from reporting to strategy: How AI can automate labor-intensive tasks, freeing teams to focus on pricing innovation, strategic planning, and guiding the business through change. Creating the foundation AI needs to thrive: Clean data, modernized order-to-cash processes, and clear system ownership are essential for AI to deliver accurate insights and reliable automation. Reimagining workflows with intelligent automation: From revenue operations to reconciliations to forecasting, AI can streamline processes, reduce errors, and accelerate the financial close. Choosing the right AI path: build, buy, or something in between: How to evaluate AI solutions that truly understand order-to-cash, protect the accuracy of revenue-impacting numbers, and support connected, end-to-end workflows. Why This Matters Now Finance teams are under increasing pressure to move quickly, support business transformation, and provide forward-looking insights. AI offers a path to achieve this — but only when built on strong operational foundations. This webinar will offer a clear, actionable roadmap for how finance teams can successfully adopt AI, modernize their processes, and shift from reactive work to strategic leadership.

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Interest Groups


Community groups with conversations focused beyond the product to help you grow in your Zuora expertise.

Reviewing the Month-End Close Process (Billing)

Best Practice Checklist: Reviewing the Month-End Close Process in Zuora Billing

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