Happy Business Starts Here

Why am I unable to upload a file size of more than a MB, in Zuora Revenue?

Highlighted
RevPro Support

Why am I unable to upload a file size of more than a MB, in Zuora Revenue?

The upload file size is controlled by a NGINX parameter client_max_body_size, present in nginx.conf file. By default, this is set to 1 MB.

 

If the upload file size exceeds the value set for the client_max_body_size, then the Error 413 Request Entity Too Large is returned to the client/browser. Setting size to 0, disables the client request body size validation.

 

Note: 

Restart NGINX after changing the default value.

 

For on-cloud customers, Zuora's Technical Operations team takes care of setting an optimum value for this parameter. On-premise customers can reach out to their respective infrastructure maintenance team to make the changes to this parameter value.




If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √