Happy Business Starts Here

"zqu_Quote_C does not exist" Error

Hi,

 

I currently have a sales representative that is getting this unexplained error every time he tries to click "New Quote". I tried a solution mentioned a while ago which suggested checking his user permissions and the user profile permissions and both are normal. I was thinking this error might be because he is currently in China? Are there any other solutions we could try?

 

Thanks!

2 REPLIES 2
Support SME

Re: "zqu_Quote_C does not exist" Error

Hi @SAChristina can you please send me a private message with your SFDC org id and the user Id.

Please also grant zuora support  login access to this SFDC org and I will review this user setup

 

Thank you

Doyeli





SigNowBlue.png

 


If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

Support SME

Re: "zqu_Quote_C does not exist" Error

Hi @SAChristina, as I responded back from the ticket, in reviewing this specific user profile, it was noticed that the profile did  not have access to Quotes object and also any other Objects that are part of ZQuote application.

Please  review Custom Object Permissions for other profiles that can create Quotes and assign this specific  User profile the same access and let me know how it goes

 

Thank you





SigNowBlue.png

 


If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √