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Zuora Support

Why Subscription Term getting defaulted for Amendment Quote?

In a specific scenario, customer creates a new subscription with 6 months term, and then create an amendment quote for some upsell.
Term now changes to 12 months in Zuora - the 6 month term was getting overwritten.






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1 REPLY 1
Zuora Support

Re: Why Subscription Term getting defaulted for Amendment Quote?

For this specific scenario on further investigation, I can see customer has a defaultplugin class, where the initial term and renewal term was defined as 12 and there was no filter condition for Amend Subscription type Quote.

Hence, filter needed to be added in the default plugin class so that the term does not get overwrittten for Amendment type quote.






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