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WRONG EXTENDED AMOUNT ON Zuora__SubscriptionProductCharge__c

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Senior Tutor

WRONG EXTENDED AMOUNT ON Zuora__SubscriptionProductCharge__c

Hi, 
In the Knowledge center (https://knowledgecenter.zuora.com/CA_Commerce/E_Zuora_360/S_Synchronize_Data_from_Z-Billing/Z_Sync_F...), it is said that 
"Zuora__ExtendedAmount__c = MRR*(number of months in a period) 
For example: 
For a quarterly charge with MRR=100, complexTotal =100 * 3 = 300."

But for reccurring charges we see that extended price is equal to the MRR. 

 

Thank you for your help

Regards

 

1 REPLY 1
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Zuora Alumni

Re: WRONG EXTENDED AMOUNT ON Zuora__SubscriptionProductCharge__c

Hi @Carine, Can you please send me (Please private message me)  your SFDC org id, Zuora Tenant Id  and the link of the subscription product rate charge record.  Thank you






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