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Quote error: The effective date should not be later than the term end date of the basic subscription

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Quote error: The effective date should not be later than the term end date of the basic subscription

Question or Problem Statement:
We created a quote and received the following error: Code: 58730000, Message: The effective date should not be later than the term end date of the basic subscription






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Re: Quote error: The effective date should not be later than the term end date of the basic subscrip

Solution:


This error can be easily reproduced in a Zuora tenant. For example, just create a 3 month subscription with CED = 12/01/2018, then subscription term end date = 03/01/2019, I then create an amendment with CED = 04/01/2019, and then the error shows. It makes sense. It is a 3 month subscription, a subscription cannot be amended out or the term(12/01/2018 to 03/01/2019).

Trouble shooting your own quote:
a).Find the Start Date in your quote.
b).Find the Exist Subscription ID(e.g. xxxxxxxxxxxxxxx) in your quote.
c).Locate the subscription with the above Id in your Zuora tenant. A sample URL could be:
https://www.zuora.com/apps/Subscription.do?method=view&id=xxxxxxxxxxxxxxx
d).Preview the subscription then find the Term End Date.
e).Verify if your quote Start Date is out of the subscription term.






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