- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Problem - If you are using the Zuora Connector for Salesforce CPQ and while syncing Contract to Zuora, the product Price source shows default for some of the products as shown below-
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solution - In this specific case, customer was trying to sync the contract to Zuora. On the sync page (from the Contract, after the first press of Sync to Zuora), some of the products were showing price format as default.
When we looked at these Products, we saw that the checkbox field "Non-Discountable" was selected as shown below.
If this field is checked, then the price is considered from the Product Catalog instead. Once we unselected this field, the issue was resolved.
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solution - In this specific case, customer was trying to sync the contract to Zuora. On the sync page (from the Contract, after the first press of Sync to Zuora), some of the products were showing price format as default.
When we looked at these Products, we saw that the checkbox field "Non-Discountable" was selected as shown below.
If this field is checked, then the price is considered from the Product Catalog instead. Once we unselected this field, the issue was resolved.
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √