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Error message "Code: 58560020, Message: the payment method can not be external for this operation"

Zuora Support

Error message "Code: 58560020, Message: the payment method can not be external for this operation"

In a specific scenario, customer was using PaymentMethod: WireTransfer in Quote but still getting error: "Code: 58560020, Message: the payment method can not be external for this operation"






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1 REPLY 1
Zuora Support

Re: Error message "Code: 58560020, Message: the payment method can not be external for this ope

The quote had collect payment flag as true. This flag specifies whether payment should be applied when the subscription is created. If the account's AutoPay flag and GenerateInvoice is true and ProcessPayments/CollectPayment is true, then the payment is created for the invoice balance and charged. The default value is true.

If you are using a non electronic payment method then please define CollectPayment flag as False.






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