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Zuora Support

Error When Trying To Update Zuora Account - "Allow updating Zuora Data permission is disabled"

Problem - Customer was getting an error as below when trying to click on "Update Zuora Account Details" button on the Quote.

 

Screen Shot 2020-01-14 at 2.01.14 PM.pngScreen Shot 2020-01-14 at 2.01.07 PM.png

Solution - In this specific case the error was caused by missing configuration and was resolved when the below steps were performed.

  • On the top right corner, select "Zuora Quotes" application.

  • Click on "Zuora Config" tab.

  • Select "Quote Configuration Settings" option.

  • Click on "Edit Settings" button.

  • Enable "Allow Zuora Account Info to be Updated" option as shown below

    Screen Shot 2020-01-14 at 2.04.32 PM.png

  • Click on "Save" button

 






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