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Will the smoothing window be reset by renewal?

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Will the smoothing window be reset by renewal?

If we have a subscription that that has a 6 months initial term and is on auto-renew but has an annual threshold smoothing window? Upon renewal will it still calculate the usage threshold based off of that initial term?






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Re: Will the smoothing window be reset by renewal?

if we have a subscription that that has a 6 months initial term and is on auto-renew but has an annual threshold smoothing window? Upon renewal will it still calculate the usage threshold based off of that initial term?

 

Solutions:

Yes, The rolling window would still use the initial term start date as a start date in such case.

And below is an example.

 

 

1) Create an overage charge as below:
a.png
b.png

2) Create 2 subscriptions to subscribe above charge with effective date of 01/01/2016
Subscription A-S00000397


c.png

 

Subscription A-S00000399

d.png

 

3) Upload usage data as below:
e.png

 

4) Create Bill Run to the account and below are the invoices generated 

for Subscription A-S00000397
f.png

 

for Subscription A-S00000399
g.png

 

 

 

As you could see, the usage of July for Subscription A-S00000399 was also calculated as overage which means the renew on 07/01/2016 wasn't reset the rolling window.

 






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Help others find answers faster by accepting my post as a solution √

View solution in original post

1 REPLY 1
Highlighted
Support SME

Re: Will the smoothing window be reset by renewal?

if we have a subscription that that has a 6 months initial term and is on auto-renew but has an annual threshold smoothing window? Upon renewal will it still calculate the usage threshold based off of that initial term?

 

Solutions:

Yes, The rolling window would still use the initial term start date as a start date in such case.

And below is an example.

 

 

1) Create an overage charge as below:
a.png
b.png

2) Create 2 subscriptions to subscribe above charge with effective date of 01/01/2016
Subscription A-S00000397


c.png

 

Subscription A-S00000399

d.png

 

3) Upload usage data as below:
e.png

 

4) Create Bill Run to the account and below are the invoices generated 

for Subscription A-S00000397
f.png

 

for Subscription A-S00000399
g.png

 

 

 

As you could see, the usage of July for Subscription A-S00000399 was also calculated as overage which means the renew on 07/01/2016 wasn't reset the rolling window.

 






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post