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12-29-2017
09:25 AM
12-29-2017
09:25 AM
Suspended subscription and its dates?
Hi Zuora team,
When I suspend a subscription, how does the subscription dates changed?
For example, I created a termed subscription with following trigger dates.
- Termed Subscription
- Initial Term : 24 months
- Auto Renew : true
- Renewal Term : 12 months
- CED, SAD : 1/1/2017
- Term start date : 1/1/2017
- Term end date : 12/31/2019
If I suspend this subscription from 6/1/2017 for 6 month and activate it back after 6 month, will it change the term end date to 6/31/2019? OR will it stay the same as initial term end date (12/31/2019)?
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12-30-2017
07:14 AM
12-30-2017
07:14 AM
Re: Suspended subscription and its dates?
The term end date stays same ((12/31/2019). There will no charge fee from 6/1/2017 to 11/30/2017.