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Remove all the data (like Customer Account, Subscriptions, Invoices, Payments) RETROACTIVELY

Student NZ
Student

Remove all the data (like Customer Account, Subscriptions, Invoices, Payments) RETROACTIVELY

Hi Zuora Community,

 

I am trying to run reporting from Zuora, but there are many accounts that were not properly maintained, and therefore have months of posted invoices (without payment) to subscribers who shouldn't have been invoiced altogether. I want to remove those invoices retroactively, and rid of all the recurring revenue that shouldn't have been there. This way I can have "clean data", and report from Zuora's insights page.

 

Is there any way to do that? I view my options as-

Any other ideas would be greatly appreciated!!

 

Thank you Zuora community-

1 REPLY 1
Guru

Re: Remove all the data (like Customer Account, Subscriptions, Invoices, Payments) RETROACTIVELY

What about updating the Account Status field to cancelled?  You could then exclude those records from reporting based on the field instead of deleting the records.