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Accounting code is not being updated using Workflow

I have created a Zuora connect workflow job that is write-off invoices of cancelled customers. In the Recognized Revenue Account field, I have entered "Bad Debt" and can see that the Soap call passes that account along in the create InvoiceItemAdjustment request. However, the recognized revenue accounting code is not being updated and is set to the default on the invoice item. What am I doing wrong?

 

 

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Zuora Support

Re: Accounting code is not being updated using Workflow

There is a T9 feature " Override Accounting Code When Creating Invoice Item Adjustment via SOAP API" this needs to be enabled for the tenant to ensure Accounting code gets updated.





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