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Why the Fixed Amount Discount is prorated if "Fixed Period after the Charge is triggered" is used

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Why the Fixed Amount Discount is prorated if "Fixed Period after the Charge is triggered" is used

Issue - Why the Fixed Amount Discount is prorated if "Fixed Period after the Charge is triggered" is used

The sample subscription activation date is 02/28/2019. It has two charges. 

Charge 1 Recurring charge Flat Fee

Screen Shot 2019-12-12 at 11.06.34 AM.png

Charge 2 Discount-Fixed Amount

End Date: Fixed Period after the Charge is triggered - 3 Billing Periods

Billing Day: Default from Customer Account(Customer Account Billing Cycle day is using End of Month)

Screen Shot 2019-12-12 at 11.11.25 AM.png

The discount amount in the generated invoice service period 04/30/2019 is -9.03, the expected result is 10.00. 

Screen Shot 2019-12-12 at 11.14.42 AM.png

 

In the above case, the fixed amount discount charge end date is 05/28/2019, not 05/30/2019, plus the discount charge trigger day is Default from Customer Account. That is the reason why it is prorated in the third billing period. Reference https://knowledgecenter.zuora.com/CB_Billing/WA_Dates_in_Zuora/D_Product_Catalog_Dates%3A_Product_Ra...

 

The resolution to the issue is set the discount charge Billing Day to Charge Trigger Day. It aligns with the recurring charge Flat Fee and there is no proration issue anymore. 

 

Screen Shot 2019-12-12 at 12.18.36 PM.png

The generated invoice will look like this. 

Screen Shot 2019-12-12 at 12.19.24 PM.png