Happy Business Starts Here

Payment Declined Callout Not Firing

Honor Student

Payment Declined Callout Not Firing

Hi there, I've been trying to trigger the payment declined callout in the api.sandbox based on advice in several other posts but can't seem to get it to fire.  I am able to use a stripe test card and force a payment declined error response when trying to create an order via the /v1/orders endpoint but the callout is never triggered.  I have the callout enabled and configured to fire on the first failed attempt, and I was able to verify that it was not triggered by looking at the notification history tab. 


I guess my questions are, when is the payment declined callout supposed to be triggered? is there anything I might be missing or forgetting?  and is there an easy way to trigger it in the api.sandbox?


Thanks in advance for the reply!