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Parent and Child with different currencies, but same invoice.

Hello,

I am trying to pull up a child invoice(EUR currency defined), from the parent account(USD currency defined). 

It is not possible by owner transfer of subscription/invoice. 

Is there any other possible way?

Thank you for your time.

Best Regards,

Ramya

4 REPLIES 4
Zuora Support

Re: Parent and Child with different currencies, but same invoice.

Hi Ramya,

 

The subscription owner and the invoice owner accounts must use the same currency settings. Could you please provide more details on the scenario at your end i.e how account/subscription is configured and what needs to be changed, I can then test the scenario and see if supported.






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Re: Parent and Child with different currencies, but same invoice.

For example,

I have a parent account in US, with it's child account in France with EUR currency.

I want to bill both the subscriptions to my parent account in US.

Is it feasible?

 

Thanks, 

Ramya

Zuora Support

Re: Parent and Child with different currencies, but same invoice.

Hi Ramya,

 

In this case when you create the subscription which account do you choose for Customer Name and Invoice Owner?






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Zuora Support

Re: Parent and Child with different currencies, but same invoice.

Hi Ramya,

 

I tried below scenario, not sure if it is same as yours, please let me know in case otherwise.

 

I Created a subscription with an account(currency : USD)

Now when you try to create an Owner transfer, you can only get options of Account's with currency as USD.






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