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Invoice Template upload error

Question: I'm getting a "NULL" error when trying to upload my invoice template.



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3 REPLIES 3
Zuora Alumni

Re: Invoice Template upload error

Answer: The "NULL" error is a result of a mergefield with no object connection.   For example, a normal mergefield will be like below.

 

{ MERGE FIELD Account.Name \* MERGEFORMAT }

 

However, if you send the below, you will get the "NULL" error.

 

{ MERGE FIELD  \* MERGEFORMAT }



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Valued Scholar

Re: Invoice Template upload error

Hi, I' m trying to upload a template with my custom field created for the object Usage, like this <<Usage.NameOfMyField>> but the error is always null and I can't upload the document.

Can you help me, please? 
Thank you

Zuora Staff

Re: Invoice Template upload error

Hi Frinaldi, 

 

Are you using the custom field's Field Label or API Name?

 

Please try the API Name. It should have a __c suffix. 

 

CustomFields.png

 

Cheers,

Kevin