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How do I write off an invoice balance because customer took a payment discount.

Hello,

 

How do I write off a balance on an invoice because the Customer took a 2% payment discount?  I don't want the rev. rec to be affected as a result of this write.

1 REPLY 1
Zuora Support Moderator

Re: How do I write off an invoice balance because customer took a payment discount.

Hi, 

 

Hopefully, this document will help: https://knowledgecenter.zuora.com/kb/How_do_I_handle_write-offs%3F

Also, please read this: https://community.zuora.com/t5/Subscriptions/Writing-off-an-account-balance-with-an-A-R-balance/m-p/...

 

Regards,
Yong Xiang | yxiang@zuora.com
Application Support Engineer | Zuora Inc.



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