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Error: Amount is lower than the minimum permitted amount

Question: I'm getting the below decline message.  What does it mean and how to resolve it?

 

Error: Amount is lower than the minimum permitted amount



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Zuora Alumni

Re: Error: Amount is lower than the minimum permitted amount

Answer: This error is coming directly from your gateway.   Most likely there is a setting on your gateway that is preventing an amount lower than a set amount they have on their end.   You will need to contact your gateway to verify.



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