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SSO error: Federated ID provided by SAML assertion doesn't match our records.

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Zuora Alumni

SSO error: Federated ID provided by SAML assertion doesn't match our records.

Question: I'm getting the below error when I try to SSO to Zuora.

 

Error: Federated ID provided by SAML assertion doesn't match our records.



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Zuora Alumni

Re: SSO error: Federated ID provided by SAML assertion doesn't match our records.

Answer: This error normally indicates that you are sending incorrect Federated Id to Zuora.   Please verify the federated id you are sending and check it against the user account in Zuora.   Below is what you should be looking at in your Zuora account.

 

 

sso1.png



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1 REPLY 1
Highlighted
Zuora Alumni

Re: SSO error: Federated ID provided by SAML assertion doesn't match our records.

Answer: This error normally indicates that you are sending incorrect Federated Id to Zuora.   Please verify the federated id you are sending and check it against the user account in Zuora.   Below is what you should be looking at in your Zuora account.

 

 

sso1.png



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post