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Amendments Created via API Not Taking Effect



I'm removing two products and adding one via the "Update subscription" endpoint, as detailed here:  https://www.zuora.com/developer/api-reference/#operation/PUT_Subscription


The request is successful, and the amendments appear in the subscription correctly.  However, only the addition is successful; the two products that were supposed to be removed still remain, even though their amendment says "complete" and their "previews" show the product being removed.  All dates are set to 12/1/2019.


Previewing the subscription shows that the products remain into future billing cycles.


I do not have access to the orders endpoint so I cannot use the method mentioned here in the "use the REST API" section:  https://knowledgecenter.zuora.com/Zuora_Central/Subscriptions/Orders/AC_Orders_Tutorials/C_Update_a_...


Any ideas?  Would providing photos help?