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The Zuora Community is where Zuora users can ask questions, share their knowledge, scale in their expertise, and find others who use Zuora like they do.

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Whether you’re new to the Community or have been using Zuora for several years, the Community is here to help you be successful

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  • Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services ...

  • The deployment for the 2026.Q1.0.1 Revenue Release to Production is complete. ------------------------------ Zuora Release Management ...

  • The deployment for the 2026.Q1.0.0 Revenue Release to Production is complete. ------------------------------ Zuora Release Management ...

  • A patch release 2026.Q1.0.2 has been scheduled as follows: Sandbox: February 17, 2026 Production: February 19 , 2026 For ...

  • The deployment for the 2026.Q1.0.1 patch to Production (all services except Revenue) is now complete. The Revenue deployment is ...

  • The deployment for the 2026.Q1.0.0 Release to Production (all services except Revenue) is now complete. The Revenue deployment ...

  • The deployment for the 2026.Q1.0.1 patch to Sandbox is complete. For up-to-date details of the product changes in this release, see ...

  • Posted in: Community News

    Over the past year, many of you have asked how Zuora is thinking about AI, and more importantly, how AI can be introduced in a way that’s practical, trustworthy, ...

    1 person likes this.
  • The deployment for the 2025.Q4.1.4 patch release to production is complete. For up-to-date details of the product changes in this release, ...

  • A patch release 2026.Q1.0.1 has been scheduled as follows: Sandbox: February 10, 2026 Production: February 12 , 2026* (* all ...

  • Posted in: Community News

    Over the past year, many of you have asked how Zuora is thinking about AI, and more importantly, how AI can be introduced in a way that’s practical, trustworthy, ...

    1 person likes this.
  • Posted in: Community Insiders

    We've received reports that Some users are unable to access community via OneID Try logging in with your prior credentials here: community.zuora.com/login ...

  • Posted in: Community News

    Each month in the Community, you’ll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, ...

    1 person likes this.
  • Posted in: Community News

    We're excited to invite you to a 90-minute live session with Zuora's product experts, where you'll get a firsthand look at the latest innovations we've ...

  • Posted in: Community News

    Dear Community Members, We're thrilled to announce that the Zuora Community has successfully transitioned to OneID authentication! This significant ...

  • Posted in: Community News

    We are notifying you of changes to our subprocessor list. We have added LexisNexis as subprocessor. As with all Zuora's subprocessors, these changes ...

  • Posted in: Community News

    The Zuora Community login page will be unavailable on January 29, 2026 from 3pm- 5 pm PST * while we complete the move to OneID . This change helps ...

  • Posted in: Community News

    Hello! As we close out 2025, we wanted to say thank you for your continued partnership and business. We appreciate your loyalty and are grateful to get ...

  • Posted in: Community News

    Certificate Expiration Awareness for SP-Initiated SSO with Zuora This announcement informs customers of an upcoming certificate expiration affecting ...

  • Posted in: Community News

    Each month in the Community, you'll find new tools, expert-led discussions, and product ideas shaped by customers. Explore how-to guides, product tips, ...

Upcoming Events List


  • Unlocking AI for Finance: Moving From Manual Work to Strategic Impact

    Feb 25, 08:00 - 08:30 (PT)
    Unlocking AI for Finance: Moving From Manual Work to Strategic Impact February 25, 2026, 8:00-8:30AM PT/11:00-11:30 AM ET As AI rapidly transforms every corner of business, finance teams stand at a pivotal moment. The vast majority of finance leaders say they’re investing in AI, envisioning smarter forecasting, faster closes, richer insights, and more flexible revenue strategies. Yes siloed agents and point tools can create new risks that finance teams need to be aware of when selecting scalable, reliable AI solutions. And 97% of SaaS teams say they remain weighed down by manual processes, legacy systems, and fragmented ownership — creating an “AI paradox” where ambition outpaces operational readiness. In this webinar, we’ll explore how finance organizations can break through that paradox and use AI as a practical, high-impact tool rather than a distant aspiration. Key Themes We’ll Explore Elevating finance from reporting to strategy: How AI can automate labor-intensive tasks, freeing teams to focus on pricing innovation, strategic planning, and guiding the business through change. Creating the foundation AI needs to thrive: Clean data, modernized order-to-cash processes, and clear system ownership are essential for AI to deliver accurate insights and reliable automation. Reimagining workflows with intelligent automation: From revenue operations to reconciliations to forecasting, AI can streamline processes, reduce errors, and accelerate the financial close. Choosing the right AI path: build, buy, or something in between: How to evaluate AI solutions that truly understand order-to-cash, protect the accuracy of revenue-impacting numbers, and support connected, end-to-end workflows. Why This Matters Now Finance teams are under increasing pressure to move quickly, support business transformation, and provide forward-looking insights. AI offers a path to achieve this — but only when built on strong operational foundations. This webinar will offer a clear, actionable roadmap for how finance teams can successfully adopt AI, modernize their processes, and shift from reactive work to strategic leadership.

    Contact Information

  • Table Talk: Error Handling Best Practices for the Zuora Billing v1 REST API

    Feb 26, 09:00 - 10:00 (PT)
    Using code samples, demonstrate error handling best practices for Zuora's main REST API. Walk away with cut and paste examples you can use to ensure errors are trapped and if possible, retried, before reporting failures to your users. Community Table Talks are excellent opportunities for Zuora users to collaboratively work together to solve common challenges with the guidance of a Zuora subject matter expert. Not only will you be able to hear how others are using Zuora, but it is also a great chance to share tips of your own! Stay updated on upcoming Table Talks by subscribing to Community News

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Your feedback helps shape the future of Zuora. If you have thoughts on how Zuora could better support your work, share them in the Ideas Portal or vote on existing ideas. 

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Community groups with conversations focused beyond the product to help you grow in your Zuora expertise.

Reviewing the Month-End Close Process (Billing)

Best Practice Checklist: Reviewing the Month-End Close Process in Zuora Billing

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