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GTM Systems Administrator (Remote Zuora Administrator)

  • 1.  GTM Systems Administrator (Remote Zuora Administrator)

    Posted 12 days ago
    Edited by Lana Lee 12 days ago

    We are seeking a remote Go to market Systems Administrator who will be focused mostly on Zuora administration.  You can find the description below as well as the direct link to apply!



    What You Will Do

    The GTM Systems Administrator is responsible for organizing, building, understanding and advising on the GTM Systems. This position will also be responsible for system access and other related tasks.

    Your Day to Day Essential Duties

    • Manage roles, system access and other tasks in GTM Systems (Salesforce,Zuora,HubSpot,Gainsight)
    • Serve as the frontline resource for internal end users to field questions, troubleshoot issues, and resolve problems. Develop process documentation.
    • Support priorities and functionality planning set by strategy, support integrations across GTM tech stack
    • Monitor system performance, data integrity and user activity to make recommendations and deploy continuous improvements
    • Assist cross-functional teams and internal resources to define process requirements and change requests related to the sales processes
    • Oversees data integrity within GTM Systems through data import management, data auditing, cleanup and deduping
    • Workflow management with focus on sustainable, scalable processes
    • Manage system workflow documentation
    • Data reporting as requested
    • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform

      What You Bring to the Team
      3+ years of systems administration experience (Salesforce,Zuora,HubSpot,Gainsight)
    • Proven ability to work cross-functionally to understand business requirements & translate them to effective use of applications
    • Clear communication with excellent written, verbal, & listening skills
    • Ability to work independently & collaboratively with multiple stakeholders while juggling multiple projects end-to-end
    • Exceptional analytical & problem-solving skills with the ability to intuitively diagnose issues using data
    • Excellent critical thinking skills; must be able to evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to general understanding, & distinguish user requests from underlying true needs
    • Self-starter who takes the initiative to bring solutions to a complex problem
    • Strong attention to detail, especially as it relates to change management & releases of system improvements/updates
    • Comfortable navigating ambiguity & tight deadlines
    • Proficient user of Microsoft Suite (Excel, PowerPoint); knowledge of other reporting tools is a bonus!

    Emily Crist