Zuora Announcements

Stay up-to-date on what's happening with Zuora!

Lana Community Manager

Community Manager

[REMINDER] OpenOffice Deprecation

by Community Manager Thursday - last edited Thursday

This is a quick reminder that our legacy invoice PDF generation service will be deprecated and taken offline June 30, 2017. You still have some time to take the required step to switch your tenant to use our new PDF generation service by updating your invoice PDF templates.

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Lana Community Manager

Community Manager

Happy to announce that we have three new user groups here in the Community: Connect, Developer and Community Advocates. Each of these groups are great ways to provide feedback, ask questions and interact with others.

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anly Savvy Scholar

Savvy Scholar

Coming in Spring 2017, we're launching the next leap forward in Subscription Order Management and you're the first to know! Today, Zuora is the only solution that lets you make multiple subscription changes without disrupting billing.

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Lana Community Manager

Community Manager

From our first ever User Summit to our Connor Group ASC 606 Revenue Rec hands-on workshop, Subscribed 2017 in San Francisco is the hottest ticket in town and the Zuora Community is giving our members a chance to win a free full-access pass to Subscribed.

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Lana Community Manager

Community Manager

At this year's Subscribed 2017 we’re featuring four focused tracks to help lead you to success.

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marlene Community Manager

Community Manager

Improving Efficiencies Through Inter-Team Utilization

by Community Manager a week ago - last edited a week ago

Rebuilding an organization after experiencing a headcount loss can be a daunting task. In June 2015, I lost both of my regional support first line managers located in the Beijing and Foster City offices and inherited 22 direct reports. By 2016, the support organization had three support centers and by the end of 2016, we were a four function organization: Support, Community, Documentation, Customer Advocacy. Getting to this stage wasn’t easy and the secret is in the special sauce…

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Lana Community Manager

Community Manager

In one of Stockholm’s current best kept secrets, the newly opened At Six Hotel, 120 members of the Scandinavian Subscription Economy came together this week for our second annual Subscribed Popup Stockholm to share stories of what it means to launch or pivot to a recurring revenue model.

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Lana Community Manager

Community Manager

Our mission? To give all Zuora users the hands-on training and support you need to succeed in your role. Zuora User Summit will provide comprehensive training for every role.

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Lana Community Manager

Community Manager

Each month, we’ll highlight the most popular content in the Community - from forum discussions to blog posts - which matter most to our customers. Here's what was most popular in March 2017

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Gina New Student

New Student

This Sunday, thirteen ZEOs from the San Mateo office ran in the Oakland Running Festival in support of a charity organization, CALICO, an organization that helps children who've been abused navigate the complex legal system to achieve justice and healing.

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PossibilIT Tutor

Tutor

If you can choose between one-time or recurring income, what would you choose? Sure, every entrepreneurial mind understands that recurring business is best for your organization’s continuity. For this reason, organizations nowadays choose more and more to base their strategy on subscription-like structures.

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Lana Community Manager

Community Manager

Early Bird Pricing Extended for Subscribed ‘17!

by Community Manager 3 weeks ago - last edited 3 weeks ago

Because we love our customers so much, we’ve extended our early bird pricing until April 9th. Register now for only $599 (a $400 discount!). Your registration gives you access to all 3 days of our conference, including our new Zuora User Summit on June 5th.

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Lana Community Manager

Community Manager

As we’ve repeatedly noted, for SaaS companies, growth is the number one indicator of success. In order to grow fast and sustain a high growth rate, SaaS businesses need to adopt the 10 core growth strategies. Here we take a deep dive into Growth Strategy #1: Tailored Product Editions as illustrated by star example Zendesk.

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gail_jimenez Scholar

Scholar

We are announcing the immediate end of support of our legacy PDF generation service. Please check to see if you have taken the required step to switch your tenant to use our new PDF generation service by updating your invoice PDF templates.

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anly Savvy Scholar

Savvy Scholar

Learn how Zuora is using Insights to increase revenue, reduce churn, and drive product adoption. 

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Lana Community Manager

Community Manager

Subscribed San Francisco 2017

by Community Manager on ‎03-21-2017 01:40 PM

Subscription Economy companies are growing 9x faster than the S&P 500. What’s behind all this success? Freedom. In this new world driven by subscriber freedom, businesses need freedom too.

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Lana Community Manager

Community Manager

We are very pleased to announce that our Zuora Customer Support Services and Community team has received two new awards for 2017

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Grace Scholar

Scholar

March 2017 Release Notes Published

by Scholar Grace on ‎03-15-2017 10:18 PM

Read all about the new features and enhancements in this month's jam-packed Zuora release! Here are some highlights:

 

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Lana Community Manager

Community Manager

Zuora Connect Marketplace Releases 30 New Must-Have Applications to Help Companies Succeed in the Subscription Economy

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Slava Partner

Partner

In an economy built around convenience and enduring relationships, delivering a frictionless payment experience is critical to revenue growth.

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marlene Community Manager

Community Manager

This Wednesday was not like every other Wednesday. I made a surprise visit to my daughter's school. She was seated at the lunch table with some girlfriends. She asked what I was doing here so early in the afternoon. I said it is International Women's Day  and I want to celebrate it with her. 

 

 

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Lana Community Manager

Community Manager

Ken Goldman Joins Zuora Board of Directors as an Independent Director

by Community Manager ‎03-07-2017 09:25 AM - edited ‎03-07-2017 09:33 AM

Zuora, Inc., the world’s leading provider of subscription billing, commerce, and finance solutions, today announced that Ken Goldman, chief financial officer at Yahoo, has joined Zuora’s board of directors as an independent director.

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Lana Community Manager

Community Manager

Subscribed '17 is in the Community!

by Community Manager ‎03-06-2017 09:50 AM - edited ‎03-07-2017 09:02 PM

Zuora's biggest event of the year four months away and we're gearing up for this to be the best conference about the Subscription Economy ever! Here's how you can stay up-to-date for all things relating to Subscribed.

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Lana Community Manager

Community Manager

Community Hot Topics from February 2017

by Community Manager on ‎03-03-2017 06:00 AM

Each month, we’ll highlight the most popular content in the Community - from forum discussions to blog posts - which matter most to our customers. Here's what was most popular in February 2017

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Lana Community Manager

Community Manager

[PODCAST] Subscription Marketing Strategies

by Community Manager ‎03-01-2017 04:53 AM - edited ‎03-01-2017 11:14 AM

In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue. In this episode, Tom and Rachel talk to Anne Janzer - author of the book Subscription Marketing: Strategies for Nurturing Customer in a World of Churn.

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Lana Community Manager

Community Manager

Community Spotlight: Shelly Berkowitz

by Community Manager ‎02-27-2017 04:28 AM - edited ‎02-27-2017 09:43 AM

Shelly Berkowitz is our Head of Zuora University. We firmly believe that access is important for our customers because the training available helps your prepare for implementation, stay up-to-date on new product features, and build expertise within as Zuora as your business changes and grows. We have 50+ hours of self-paced courses and hold virtual instructor-led courses each week. Learn more about Shelly in this month's Community Spotlight!

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Lana Community Manager

Community Manager

B2B vs. B2C Subscription Payment Strategies

by Community Manager ‎02-23-2017 01:51 PM - edited ‎02-23-2017 02:05 PM

We all love how easy it is to accept credit cards for recurring payments. But did you know that there are currently more than 200 — and counting — alternative payment methods for businesses? With more choices than ever before, it’s smart to do some digging into what’s out there, what makes sense for your business and which subscription payment methods your customers will actually be using.

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Aarthi Newly Enrolled

Newly Enrolled

As newspapers and other media publishers transition to what we at Zuora call a “modern media company”, they’re finding that their creativity needs to extend beyond their special editions. Competition no longer comes from just other publications (print and digital). They are also vying for audience attention with popular social media outlets such as Facebook, Twitter, and Snapchat — all of which feature news. And there’s always competition from television, OTT video and other news and entertainment channels.

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Grace Scholar

Scholar

February 2017 Release Notes Published

by Scholar Grace ‎02-08-2017 07:50 PM - edited ‎02-08-2017 08:57 PM

Read all about the new features and enhancements in this month's jam-packed Zuora release!

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Aarthi Newly Enrolled

Newly Enrolled

Subscribed Podcast Episode 13: Todd Eby on Success Hacking

by Newly Enrolled on ‎02-08-2017 05:12 AM - last edited on ‎02-13-2017 03:02 PM by Community Manager

In this Subscribed podcast episode, we talk to Todd Eby, the co-founder of SuccessHacker, a boutique advisory firm focused on education, consulting and recruiting services for early stage companies seeking to build a solid Customer Success foundation to accelerate their growth. 

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