At Zuora we value all our customers, and we strive to give you the best experience possible. If you feel that your case needs immediate attention, please escalate your ticket using our Escalation Process, which will bring visibility to your ticket within our Support Organization.
After an amazing Subscribed San Francisco this past June, the Zuora Community team returns to Subscribed London on Thursday, 3 October 2019, providing access to Zuora’s crème de la crème in the Learners’ Lounge.
We understand that not everyone could attend Subscribed San Francisco in early June to hear the latest news with our products. That’s why we’re bringing part of Subscribed SF to you in our Summer 2019 Product Launch Webinar where we’ll reveal the latest with the Zuora Central Platform, Subscriber Portal, Collect and more.
Over the years, Community members have asked to meet other users in their respective locations or roles. To help our customers improve their use and experience of Zuora to solve real business problems, I’m excited to announce the launch of Zuora Community Chapters that will be led and driven by Zuora users like yourself.
If your business is constantly dealing with credit card transaction errors and involuntary churn then you’re not alone. Before Zuora Collect, TheStreet had a homegrown credit card processing system that had a 40% success rate. Watch the video below to see how Zuora Collect changed that.
Another Subscribed San Francisco is down in the books! From a Community standpoint, what’s especially notable about this year’s event is that we were able to roll out the red carpet for 25 Community VIPs
Sign up for either the WORKSHOP where you get to learn from Zuora product experts while working through practical use cases inside the Zuora platform in a classroom-style setting. OR, sign up for the PLAYGROUND, to complete self-guided exercises in the latest sandbox with the latest releases.
As the Zuora Community Manager and leading force behind the Learners' Lounge at Subscribed, it's my goal to ensure that the Lounge is staffed with Zuora's best of the best so that everyone gets their questions answered.
We’re structuring this year’s Subscribed 2019 conference specifically around YOU...our users. From our track sessions to the Learners’ Lounge, every minute detail of our agenda is laser-focused on Zuora users.
Join us from 8:00 AM - 8:00 PM on June 3rd for our Subscribed Hackathon at the Marriott Marquis for a one-day competition, with Zuora engineers on-hand to support developers, designers, partners, and engineers as they tackle solutions to real business use cases.
Subscribed 2019 is the world’s largest gathering of the Subscription Economy and its coming to San Francisco! It’s the only conference dedicated to the future of subscription business, and this year, we’re making the focus all about you...our users!
You have a question about our add-on solutions (e.g., Collect, Workflow, Marketplace apps). The problem is that you have had to scroll through a TON of groups assigned to specific apps before finding the one you’re looking for; a massive pain right?