One of the most important parts of Zuora Collect is the Configurable Payment Retry feature. This video demos how Configurable Payment Retry can be leveraged to reduce involuntary churn.
For a deeper dive on how to use Configurable Payment Retry, try our this Knowledge Center article.
WHAT IS ZUORA COLLECT?
Zuora Collect is an add-on product that helps companies optimize collections for their subscription business by allowing them to:
- Collect More: Maximize chances of collections success by making it as easy for customers to pay with a self-service web portal or multiple payment methods for one subscription.
- Minimize Churn: Target delinquent churn by giving customers credit card processing success with intelligent retry logic.
- Reduce Costs: Maximize automation to handle recurring collections with configurable business workflows and a centralized UI with complete data and dunning capabilities.
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