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Improving Community’s Search Results with Predefined Labels

Community Manager

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On average, the Zuora Community sees about 24,000 visits and close to 2500 searches each month. There’s a ton of helpful content here, and we’re here to help you find the right post as soon as possible so that you can get your answer or add onto an existing question.

 

To help streamline the Community’s content in search results, we’re introducing pre-defined labels and are disabling post tags.

 

What does this mean?

When you create a new post, you’ll have a short list of labels from which to select that best fits your topic. Click on a label and the field will auto-populate with your selection. 

 

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When will this update take place?

This update will occur within the next week.

Find a mislabeled post?

Comment with the link below and I’ll update it.  

 

If you have any questions, please comment below or ask in the Community Advocates group.