Previously as a Community member, one could customize your profile with the standard info: Bio & Area(s) of Expertise, Education, Job History, Honors & Awards, and Professional Associations. I've recently added some new fields that'll allow members to connect with one another based on Industry, Zuora User Role, Certifications, and Product Interests. As Community Advocates, I'm giving you a sneak peek at this new feature before announcing it to the rest of the Community.
By adding these extra fields to your profile, not only will you be able to be found by others who share your background, but also be able to search for others as well and perhaps expand your network by connecting with another member whose experience is different or complements yours.
* Please note that all profile fields are OPTIONAL. One may still have a rewarding Community experience without expanding one's profile.As mentioned, I hope to announce this to the general Community next week so please try it out using the steps below. I look forward to your feedback and suggestions!
1. Go to your profile. Click on your profile picture in the upper right-hand corner and select "Profile"
2. Fill out your profile (Example). The new fields are in the red box shown below and explanations are below.
IndustryOftentimes at Subscribed events, customers have approached me to ask if they knew of any other customers in a certain industry. Now you can select from the following:
Zuora User RoleLooking to connect with others who use Zuora day-to-day like you or perhaps you're wanting to find someone to discuss topics outside of your role? This field will help you expand your network.
CertificationsEarning a certification is a great way to demonstrate your skill set and this is the place to display it so others will know that you're an expert at what you do. Are you Zuora Certified? If so, add it here and share your accomplishments with the Community!
Product InterestsWhat Zuora area fascinates you the most? Perhaps you're an expert in that field or you're striving to be, this is where you can select the Zuora topics that mean the most to you. In this field, others may endorse your skills.
------------------------------Lana LeeZuora Community Senior Community Manager and Strategist------------------------------
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