Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.
Zuora is reserving the following dates and times for potential quarterly maintenance for the calendar year 2026. Timeline for each data center is estimated.
Zuora Billing, Zuora Payments, Zuora Platform:
NA1 / NA2 / EU1 / AP1 - Sandbox / Central Sandbox / Developer Sandbox Environments:
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Q1: January 17, 2026
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Q2: April 18, 2026
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Q3: July 18, 2026
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Q4: October 17, 2026
NA1 / EU1 / AP1 - Production Environments:
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Q1: February 14, 2026
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Q2: May 16, 2026
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Q3: August 15, 2026
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Q4: November 7, 2026
NA2 - Production Environment:
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Q1: February 13, 2026
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Q2: May 15, 2026
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Q3: August 14, 2026
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Q4: November 6, 2026
AMERICAS - CLOUD 1 (NA1): 12AM PT - 2AM PT (Sunday, Next Day)
AMERICAS - CLOUD 2 (NA2): 7PM PT - 9PM PT
ASIA PACIFIC - CLOUD 1 (AP1): 9AM PT - 11AM PT
EUROPE - CLOUD 1 (EU1): 4PM PT - 6PM PT
Zuora Revenue:
All Data Centers: 7PM PT (Saturday) - 1AM PT (Sunday, Next Day)
Sandbox
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Q1: February 7, 2026
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Q2: May 9, 2026
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Q3: August 8, 2026
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Q4: November 7, 2026
Production
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Q1: February 14, 2026
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Q2: May 16, 2026
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Q3: August 15, 2026
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Q4: November 14, 2026
Confirmation or cancellation of these maintenance windows will be posted to this thread with several weeks notice from the scheduled date. Please subscribe to this thread for updates.
Zuora will make reasonable efforts to consolidate our quarterly maintenance to limit customer impact as much as possible. For Zuora Billing, Zuora Payments and Zuora Platform, our standard maintenance target is either NO IMPACT, or less than 15 minutes within the announced window to be confirmed prior to each scheduled maintenance. Please be advised that we may elect to conduct separately announced maintenance windows as necessary with similar advance notice depending on need and urgency.
Thank you.
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