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Hung Do

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SYSTEM MAINTENANCE - ZUORA PERFORMANCE TEST ENVIRONMENTS - Wednesday January 6, 2020 5PM - 7PM PT

Posted By Hung Do 01-04-2021 18:57
Found In Egroup: Maintenance Notifications \ view thread
This is a notice that we will be taking a maintenance window on Wednesday January 6, 2021 for the Zuora Performance Test Environments: 5PM - 7PM PT During the above window, we will be performing maintenance on our network routes for this environment. Traffic will be shifted to a new route. We expect ...

SYSTEM MAINTENANCE - ZUORA PERFORMANCE TEST ENVIRONMENTS - Monday December 21, 2020

Posted By Hung Do 12-17-2020 22:08
Found In Egroup: Maintenance Notifications \ view thread
This is a notice that we will be taking a maintenance window on Monday December 21, 2020 for the Zuora Performance Test Environments: 5PM - 7PM PT During the above window, we will be performing maintenance on our network routes for this environment. Traffic will be shifted to a new route. We expect ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 12-10-2018 19:57
Found In Egroup: Maintenance Notifications \ view thread
Hi @btemko We have reviewed internally and can relay the following: Regarding PT1 not sending a full chain, this is an oversight on our part we will correct in the near future with a separate PT1 deployment, likely early next year. For production certificates, I can confirm ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 11-11-2018 15:35
Found In Egroup: Maintenance Notifications \ view thread
Hi folks I wanted to x-reference a new certificate deployment for December to address a coming cert expiry. Please see https://community.zuora.com/t5/Release-Notifications/ACTION-REQUIRED-Maintenance-to-Update-SSL-Certificate-for-zuora/ba-p/25830

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-12-2018 15:32
Found In Egroup: Maintenance Notifications \ view thread
Hi, I also feel it necessary to point out that Zuora Moderator Viktor states above that "A properly configured server will provide all certificates necessary to verify its server certificate, minus the root, during the TLS handshake." and provides a tool for us to make this check against servers. ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-12-2018 15:17
Found In Egroup: Maintenance Notifications \ view thread
Agree with @btemko. It goes for all release information and configurations that you do. Both timings and efftected environments and efftects are in general unclear. Regards Per

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-12-2018 14:48
Found In Egroup: Maintenance Notifications \ view thread
Hi, The notification specifically calls out "US Production Rest and API, Sandbox, and PT1" endpoints by name in the instructions ("*.zuora.com (apisandbox.zuora.com, rest.zuora.com, and api.zuora.com) ", so it seems unambiguous that we should expect the above endpoints to be updated. The amount ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-12-2018 13:56
Found In Egroup: Maintenance Notifications \ view thread
After review, we understand that the previous posting aluded to "anything".zuora.com, which we recognize could cause some confusion for our customers and we apologize for the ambiguity in that language. We consider all maintenances related to this point that were scheduled for this time period to be ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-12-2018 13:01
Found In Egroup: Maintenance Notifications \ view thread
@btemko Thanks for clarifying. Our Technical team is looking into this.

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-12-2018 11:39
Found In Egroup: Maintenance Notifications \ view thread
I JUST (10:37 AM EDT, October 12) ran openssl on this, here's what it's saying: ===== >openssl s_client -connect rest.zuora.com:443 -showcerts CONNECTED(00000003) depth=3 C = US, O = "VeriSign, Inc.", OU = VeriSign Trust Network, OU = "(c) 2006 VeriSign, Inc. - For authorized use only", CN = ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-11-2018 16:26
Found In Egroup: Maintenance Notifications \ view thread
@ysireesha - The changes were promoted to production yesterday (10/10) as per our original schedule @btemko - I'm not sure we see the issue, the chain is updated as expected.

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-11-2018 12:29
Found In Egroup: Maintenance Notifications \ view thread
When are these changes getting propogatednto production ? We are seeing an impact after SSL certificate change in sandbox instances. We need to seek the downtime if this change is going in production as well. Please publish the timeline for production changes and give us ahead notice.

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-11-2018 10:25
Found In Egroup: Maintenance Notifications \ view thread
Hi, We're still not seeing the changes for `rest.zuora.com` and `api.zuora.com` - openssl is showing the same certificate chains at this point. Is this just taking a long time to propagate? Ben

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-10-2018 14:28
Found In Egroup: Maintenance Notifications \ view thread
@baluanisetti The maintenace has been completed. https://trust.zuora.com/incidents/sp6v9ws7hmgs Those of you who may not subscribed to our trust notification site, I would like to take the opportunity to suggest everyone subscribe to both Community notifications in "Release ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-10-2018 13:00
Found In Egroup: Maintenance Notifications \ view thread
Hi Team, May i know the status of this maintenance please?Let me know is it complete or still in progress? Regards, Bala.

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-09-2018 19:04
Found In Egroup: Maintenance Notifications \ view thread
Hi @abhishek_grover Unfortunatly there is no SOAP endpoint available, however as stated above you can test the conenction of your SOAP service against the cited endpoint (rest.apisandbox.zuora.com). Any connection that does not result in a SSL handshake error represents a successful test (example, ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-09-2018 15:52
Found In Egroup: Maintenance Notifications \ view thread
Hi Guys, can we only test it against the rest end point - rest.apisandbox.zuora.com. Or is there a SOAP endpoint available to test as well, to make sure all is good on our end, before the cutover tonight. Thanks Abhishek

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-05-2018 16:18
Found In Egroup: Maintenance Notifications \ view thread
Additional information: A properly configured server will provide all certificates necessary to verify its server certificate, minus the root, during the TLS handshake. You can verify that the server provides a proper chain using https://www.ssllabs.com/ssltest/?leadsource=3787244 For example, ...

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-03-2018 13:01
Found In Egroup: Maintenance Notifications \ view thread
Is there a SOAP endpoint that we can use for testing the new certificates?

[ACTION REQUIRED]: Maintenance to Update SSL Certificate for zuora.com, connect.zuora.com,

Posted By Hung Do 10-01-2018 12:49
Found In Egroup: Maintenance Notifications \ view thread
We have tested and found no impact to API integrations such as Salesforce and other systems where Zuora specifically maintains the API call integration. The truth is that historacally, the majority of SSL Certificate updates go unnoticed by most integrations. Where it gets tricky is when a customer ...