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Sid Varma
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Sid Varma
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RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
09-28-2023 07:58
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Hello Nicolas, Thank you for reaching out. We started production environment deployment on August 7 and it will continue through October. We're deploying in waves/groups and we will notify you via email about two weeks prior to the exact scheduled deployment date for your production tenant. Hope ...
Zuora Connector For Salesforce CRM: Production Environment Update Announcement
Posted By
Sid Varma
07-20-2023 17:32
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Customers currently using Zuora 360 sync will be upgraded in batches to the latest Salesforce CRM sync in production environments. Production Deployment Timeframe: Performed in batches starting August 7, 2023 Phase 1: Real-time sync customers Phase 2: Scheduled sync customers Environments: ...
[Video] Zuora Connector For Salesforce CRM: Production Environment Update Announcement
Posted By
Sid Varma
07-20-2023 11:36
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This video walks through the changes being introduced in the new Zuora connector for Salesforce CRM
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
05-03-2023 23:30
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Updated the original post 5/3/2023 with the following: 1. Added note about production rollout. 2. Edited content for clarity For more information or questions, please reach out to me at svarma@zuora.com or log support ticket with Zuora Global Support. ------------------------------ Sid Varma ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
05-03-2023 22:54
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Hi Estafania, Both ProductFeature and SubscriptionProductFeatureobjects will be supported in the latest sync. To answer your other question, we will be monitoring each tenant and resolving issues proactively as we deploy the changes. You can also log a ticket with Zuora support as you do today if you ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
05-01-2023 18:21
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Hi Sarah, Thanks for your question and insight into your use cases. The new version simplifies the sync experience to synchronize your data in near real time, and so, the ability to set sync schedules is not supported. We are, however, constantly evaluating customer feedback to evolve the direction ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-28-2023 12:20
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Hi Maria, Yes, you will still be able to perform manual sync of product catalog and account & related objects. This feature will still be available. Thanks, ------------------------------ Sid Varma Senior Product Manager, Platform Zuora
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-27-2023 11:04
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Hi Mark, Yes, product objects will still sync if your ZQuotes package version is v9. Thanks ------------------------------ Sid Varma ------------------------------
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-27-2023 11:02
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Hi Fiona, All your settings/configs will be transferred over as a part of the upgrade. After your tenant is upgraded, your data will begin syncing immediately via the new sync pipeline with no downtime and/or uptake required from you. Please familiarize yourself with the 360+ Object Enablement and ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-26-2023 13:13
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Hi Girish, In addition to my previous response, you will also see the following sections of the UI on the "Zuora for Salesforce - 360 Sync" page deprecated/hidden when your tenant gets upgraded to the new sync: Recurring Sync Advanced Sync Settings Sync History ------------------------------ ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-26-2023 12:51
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Hi Marco, Please see my response below: Question: After the update, Zuora 360 sync will be permanently disabled and only Zuora 360+ will be used for sync? Answer: That is correct. As a part of the update, we will disable 360 Sync and power on the new version which has a new back-end/architecture but ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-25-2023 23:47
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Hi Girish, After your sandbox is upgraded you will be able to see your objects on the 360+ Object Enablement page and all sync failures that are supported for manual retry on the 360+ Sync Failure List page under commerce settings. Since it will not be feasible for us to inform each customer/tenant, ...
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-21-2023 16:28
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Original post updated with planned sandbox deployment dates ------------------------------ Sid Varma ------------------------------
RE: Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-21-2023 16:28
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Hi Ben, The rollout in sandboxes is planned to happen in waves and will start April 24 and will complete by May 12. Thanks ------------------------------ Sid Varma ------------------------------
Zuora Connector for Salesforce CRM Update Announcement
Posted By
Sid Varma
04-20-2023 14:44
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[Updates in red 5/3/2023] Customers currently using Zuora 360 sync will be upgraded in waves to Zuora's latest Salesforce CRM sync by Q2 2023. This will ensure you are on the newest version of the Salesforce connector with the latest capabilities. We will first roll-out the update to sandbox environments. ...
Maintenance Release 5.14 (Release Date: 2022-05-06)
Posted By
Sid Varma
05-04-2022 08:12
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Release 5.14 (Release Date: 2022-05-06) The 5.14 release includes the following enhancements: Aligned with the recently released Prepaid with Drawdown Zuora Billing feature, Zuora 360 and 360+ now supports sync of following new fields on the ProductRatePlanCharge and RatePlanCharge objects: Is ...
Salesforce Connector Release (360+ Sync)
Posted By
Sid Varma
03-23-2022 18:51
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With the latest update to SFDC 360+, we fixed an issue with one-time product sync to SFDC. The issue was that when one-time product synced to salesforce via 360+, it was creating a new picklist value "Billing Period" to the list price base field on the PRPC which was causing quotes to error out. As a ...
Salesforce Connector Release (360+ Sync)
Posted By
Sid Varma
03-08-2022 18:39
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With the latest release of 360+, we now provide: Fix for synchronization of custom currency fields. Custom currency fields will now sync to SFDC This change is available in all sandbox environments, with a target release to production: March 14 View full release notes here #Ann ...
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