We are looking for a Customer Support Specialist to join our Customer Support Services & Community Team, recipient of four Stevie® Awards which recognize the accomplishments and contributions of companies and business people worldwide.
Our vision is simple, to provide all customers just-in-time solutions empowering them to operate and grow their subscription business. Why work for Zuora Customer Support?
You will be challenged on a daily basis to understand our customers use cases and provide the best solutions - the learning will never stop! We offer continuous career development and knowledge training. Our management team grows and motivates individuals through coaching and mentoring, creating a rewarding and challenging work atmosphere.
The Customer Support Specialist owns the operational relationship for our customers and serves as the interface between the customer and Zuora to deliver superior customer satisfaction. Customer Support Specialists strive to obtain the highest level customer service excellence - ensuring that every customer is an Evangelist for Zuora at every opportunity.
Zuora is the global leader in Relationship Business Management solutions. Zuora delivers the subscription billing, commerce and finance capabilities that have become the industry standard to help companies transition to the Subscription Economy. Enterprises and emerging companies alike use Zuora's multi-tenant cloud solution to enable growth strategies, to streamline key processes and to provide visibility into the metrics that matter most in the Subscription Economy. Zuora services innovative customers like Informatica, Dell, Box, DocuSign, Xplornet, Ustream and Homeaway.