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Subprocessor List

By Zuora Compliance posted 09-01-2021 12:10


Zuora, Inc. ("Zuora") engages various subprocessors to provide its services
A subprocessor is a third-party data processor engaged by Zuora, including Zuora affiliates, who have or potentially will have the ability to process personal data based on your Zuora services.  

Zuora will post updated information about its subprocessors on this page.  

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Please view the full list of Zuora's subprocessors here

Notification Dates

  • Notification Date: May 13, 2024 - added Google Cloud Platform as a Zuora subprocessor and added Singapore data center to Zephr AWS locations.
  • Notification Date: March 15, 2024 - added Zuora EOOD, Bulgaria, as Zuora Affiliate; removed Beijing Zu Ru Technology Limited Company as Zuora Affiliate, which will no longer process personal data; added more detailed description of processing activities of each Subprocessor; added Japan to list of Zuora AWS locations; changed location of processing for Qualtics from US to Canada; added Twilio and Userpilot as Subprocessors; added third party Subprocessors of Zephr to unify Zuora and Zephr subprocessor lists.
  • Notification Date: September 13, 2023 - added Qualtrics as a subprocessor and removed Akamai.
  • Notification Date: September 30, 2022 - added Zuora Austria GmbH, Zuora Costa Rica Sociedad de Responsabilidad Limitada, Zephr Inc Limited and Zephr US Inc as Zuora Affiliates.
  • Notification Date: September 22, 2021 - added additional location for Microsoft and Snowflake.
  • Notification Date: September 01, 2021 - added Microsoft, Snowflake and Zendesk.