Blogs

Advanced Consumption Billing in Zuora

By Lukasz Weber posted 6 days ago

  

Zuora’s Advanced Consumption Billing module offers robust capabilities to manage complex usage-based models seamlessly. On June 18th, the Zuora Community hosted Lukasz Weber, Director of Product Management and Katherine Shealy, Sr. Product Marketing Manager, who provided an overview of the feature along with a demonstration.

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What is Advanced Consumption Billing?

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  • Mediation: Accurately capture, transform, and meter usage data

  • Real-time Usage Rating: Provides visibility into charges, overages, or underages before they’ve actually been billed

  • Usage Commitments: Move beyond traditional Pay-As-You-Go models with 

  • Prepaid with drawdown by unit, currency, or cash

  • Minimum committed spend over a period of time

  • Threshold Notifications: Get ahead of overages and power upsells by notfifying customers and account teams with configurable alerts

  • APIs: Simpler integration with the latest v2 APIs


Mediation: Processing Raw Usage Data

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It doesn’t matter if it’s in a spreadsheet, SQL query, ETL or 3rd Party tool, if you’re supporting a consumption business, you are doing Mediation. Mediation helps to ingest, validate, clean-up, and meter consumption data.

 

Mediation: Processing Raw Usage Data

Figure 1: Mediation: Processing Raw Usage Data

 

Without Mediation, Teams Do Not Trust Usage Data

Figure 2: Without Mediation, teams do not trust usage data that comes from variety of sources

 

Additional Mediation Resources

 

Demonstration

Watch Demo: Advanced Consumption Billing

 

Advanced Consumption Billing

Q&A Highlights

  1. Re: threshold notifications - to confirm, can I set multiple points such as 25%, 50%, etc?  And can it be sent to multiple contacts?  Follow-up - can usage data be included in the notification?

  2. A customer has X entitlements and may exceed every now and then due to a special event(s) - could you build a billing model in Zuora to accommodate a reduced rate for the overage, without making it a subscription?

  3. Does enrichment task support the opportunity ID field as a grouping logic in the subscription object?

  4. Could you point us/me to more info on the Mediation functionality?
    Yes! Here is the KC article on Mediation.

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