Blogs

For customers struggling to pay, you may need to issue them a credit or adjustment to help them cope with the current situation. During COVID-19, companies across many industries have seen a spike in subscribers that can't make payments, resulting in the need for large volumes of credits and refunds. The challenge is, it's difficult for finance departments to issue these balance adjustments without spending time manually processing each one. That simply won't scale fast enough with this situation. If you are facing this challenge, learn how to immediately take advantage of the bulk credits and refunds capabilities in Zuora. Not only will it ensure a longer ...

The Zuora Community has a lot of excellent content that benefits users and they are interspersed within the Community. To make these valuable, hard-to-find resources more readily available, we've compiled a list of our Greatest Hits. Best Practice for Credit Card Authorization Best practice - Keep invoice generation in Zuora Best practices for selecting payment gateways with HPM Best Practice to Enable Subscription Auto-Renewal for Bill Runs Troubleshooting Bill Runs - On Demand Usage is not billed How to update the Stuck Payment that is on Processing status? How to create a HAR file to share with support team to ...