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On June 18th, Karn Singh, Product Manager of Platform and Workflow shared his best practices for Workflow Observability and Monitoring. In Zuora, we have a few ways observability and monitoring are exposed for Workflow from an overall telemetry perspective to ones that are more granular.  These methods include: the System Health Dashboard, Workflow Overview Tab, and Workflows Tab.

If you missed this session, please see the video and presentation below.

System Health Dashboard Monitors Your Overall System

In Zuora, we have a few ways observability and monitoring are exposed for Workflow. Our newest formatting is through our System Health Dashboards which gives a top-level view of not only Workflow, but also other areas as well so that you can evaluate fluctuations in performance, and filter for specific timeframes, Workflows, etc.  as well as summarized cards to monitor failed tasks, average run time, and more.

Discover Definition-Level Metrics with the Workflows Tab

To see how a specific Workflow is performing, use the Workflows tab where you can evaluate fluctuations in execution count, runtime, etc. as well as gain insights for improving your Workflow design and performance.  This view provides an in-depth view of your Workflow and you can download a CSV for your own reporting.

Watch Video |  Review Presentation 

Stay Updated on All Things Workflow-Related

We have a number of exciting releases coming to Workflow in the coming months and you will want to be the first to hear about them by subscribing to Release Notifications.  Future Workflow workshops are announced monthly in the Community News where you can also hear about other product updates and other exciting events.