We kicked off our 2023 Community Table Talks on January 10th with our Workflow Best Practice Workshop where Product Manager of Platform and Workflow @Karnbir Singh broke down building real-time and batch workflows.
A real-time workflow is when you execute a workflow on single-record events while a batch workflow is when you execute workflows on process events or long-scheduled intervals. Below is a comparison chart:
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Real-Time Workflow
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Batch Workflow
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- Execute on single record events
- Invoice Posted
- Order Processed
- Account Created
- Uses synchronous tasks
- Object Query
- Cancel Subscription
- Can execute quickly and handle concurrency well
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- Execute on process events or long scheduled intervals
- Bill Run Completed
- Payment Run Completed
- Daily Gateway Reconciliation
- Uses asynchronous tasks
- Data Query
- Data Source Export
- Iterate: Chunk Size 50
- Can execute quickly and handle concurrency well with chunking and use of Zuora bulk APIs
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Video
Watch this video for a more in-depth explanation between the two:
Presentation
About Community Workshops
Community Workshops are excellent opportunities for Zuora users of all skill levels to collaboratively work together to solve common challenges with the guidance of a Zuora subject matter expert and the support of your peers. Not only will you be able to hear how others are using Zuora, but it is also a great chance to share tips of your own.
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