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4 Events and Notifications Features You Should Be Using in Zuora 

12-19-2023 15:31

On December 14th, the Zuora Community hosted a product session with Shakir Karim, VP of Product Management where he highlighted 4 powerful Events and Notifications features you should be leveraging in Zuora and also gave a sneak preview of Zuora’s new email template experiences.

Through Zuora’s shared events and notifications service, application owners don’t need to build their own events framework or notification service. Rather, we send notifications via email or webhooks for 

  • Standard Events - Out of box events, default templates, and is a seeded notification
  • Custom Events - Triggered based on create, update and delete of records and is a custom notification
  • Custom Scheduled Events - Triggered daily based on defined scheduled, evaluates accounts that meet the event criteria, and is a custom notification.

Using this service, we’ve developed 4 events and notifications features you might not know about that will not only help you with your Zuora experience, but also elevate the customer experience to a new level.

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