Hello, I will like put forth a suggestion related to Credit Memos. (1) Please consider implementing a mechanism to limit Credit Memo creation by "Amount" e.g User role "A" should be permitted to create a Credit Memo <= $100 User role "B" should be permitted to create a Credit Memo <= $1,000 User role "C" should be permitted to create a Credit Memo <= $5,000 etc. (2) Please consider implementing a mechanism to have approval hierarchy for Credit Memos e.g. All Credit Memos >= $500 and < $2,000 need approval by Supervisor "S" All Credit Memos >= $2,500 and < $5,000 need approval by Manager "M" All All Credit Memos >= $5,000 need approval by Director "D" etc. Thanks. ~ Salil
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