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since ‎02-11-2016
‎02-11-2016
mviau
mviau
Newly Enrolled

Re: Require Audit Trail

by Newly Enrolled mviau in Admin & Settings Ideas
‎02-11-2016 08:07 AM
‎02-11-2016 08:07 AM
We've had an issue where a Zuora Admin on our side disabled a user that was used for Production API connectivity due to that real person no longer working for the company.   I urgently raised a ticket to know what happened to that  user not knowing the admin had done that and it took 2 days to get a response albeit marked as Critical and Production affecting.  See:   https://support.zuora.com/hc/en-us/requests/82232   If we had admin audit trail I could have easily seen that our admin ("Madison") had disabled that user and fixed that up.   So having visibility of audit log would be tremendously useful.   Martin ... View more
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