Use the callout notification and call the Orders API directly. Assuming you're on REST: https://rest.zuora.com/v1/orders. Pass the full REST call with the Account Number, dates and cancellation policy. Below is example of a "Termed" subscription end of current term cancel, but that can all be modified. { "orderDate": {{Data.Workflow.ExecutionDate | to_json }}, "existingAccountNumber": {{Data.Account[0].AccountNumber | to_json }}, "subscriptions": [ { "subscriptionNumber": {{Data.Subscription[0].Name | to_json }}, "orderActions": [ { "type": "CancelSubscription", "triggerDates": [ { "name": "ContractEffective", "triggerDate": {{Data.Workflow.ExecutionDate | to_json }} }, { "name": "ServiceActivation", "triggerDate": {{Data.Workflow.ExecutionDate | to_json }} }, { "name": "CustomerAcceptance", "triggerDate": {{Data.Workflow.ExecutionDate | to_json }} } ], "cancelSubscription": { "cancellationPolicy": "EndOfCurrentTerm"} } ] } ], "processingOptions": { "runBilling": false, "collectPayment": false } }
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