About justinw

justinw · ‎09-20-2019

Is there a way to show the net amount of an invoice in the pdf after CM is applied? For example, the invoice was created for $11000 and $1000 is for tax. But the tax calculation should not be included so a CM is created to offset the tax. How can we display the $10000 to be paid by the customer in the invoice?

justinw · ‎09-07-2019

We would like to send the invoice email in different language. If customer purchaesd in Japan, the email would be localized in Japanese. If it's in US, then it would be in English. How can this be done within the invoice notification framework?

justinw · ‎08-18-2019

In the invoice template, is there a way to show th tax % instead of tax amount?

justinw · ‎07-23-2019

Is there any easy workaround to do this? Changing billing period is a common use case. Removing and adding product is not ideal when there's an invoice tied to it.

justinw · ‎07-01-2019

I agreed. This is a must have feature to allow billing period to be updated.

justinw · ‎06-20-2019

This is an important feature. Is there a workaround to allow invoice to be split to have different invoice amount?

justinw · ‎06-14-2019

Is there a way to handle withholding tax in Zuora? For example, an invoice is for $10,000 and due to this country's tax law, 10% is withheld for tax purpose and customer pays $9000.

justinw · ‎06-12-2019

I think this is an important feature to have so that it allows flexibility to have different payment terms at the invoice level without having to change it in the Billing Account.

justinw · ‎12-18-2018

Hi, There was a recent article about setting up configurable tax engine but this article is no longer in the community. I was able to find the arcticle from cache and it's attached to this message. Is the article attached no longer valid? Thanks, Justin

justinw · ‎03-02-2018

@feisley, thanks for your advice. I have thought about having Salesforce as the product master but not all products need to go to Salesforce which is the reason that putting product master in Zoura may make more sense since the path is all the products will be invoiced out of Zoura. Also I am used to the process where product is approved by business first and as system owner we have them created. I am not against this process. It's just that I would like to enable our business to create the product with less dependency from the system owner since our product setup is fairly straightforward. But in order to do that, there needs to be some change management for it. I think we may need to go with this route if we want Zoura to be the master. Thanks.

justinw · ‎03-01-2018

@feisley, yes, this is an approval process for adding a product in Zoura. We are planning to use Salesforce with Zoura. The plan is to make Zoura the master for all products and enable the business user to create product. Though we don't want business user to just blindly create product without an approval process because we need to make sure all the necessary attributes are correct before the product is released for booking. What are the options can be considered for this use case?

justinw · ‎02-28-2018

Can a customized approval process be added when a product is created in the product catalog?

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Showing invoice net amount after CM is applied

Localized Invoice Email Template

Display a tax % in the invoice instead of tax amount

Re: Ability to update the Billing Period on RatePlanCharge level

Re: Ability to update the Billing Period on RatePlanCharge level

Re: Split invoice and charges by amount (not percentage)

Withholding tax

Re: Ability to allow different term of payment for individual invoices

Configurable Tax Engine

Re: Approval Process for product catalog

Re: Approval Process for product catalog

Approval Process for product catalog