Many of you know that we offer self-guided courses broke down by role. However, you may not be aware that a key part of this program is also being able to work with a live instructor in a semi-private tutoring session up to 12 times a month.
In these 1-hour sessions, we cover a standard use case that we get a lot of questions about from Support. Topics include:
Setting Up Usage Billing
The remainder of the hour is for attendees to ask questions for the instructor to cover or specific use cases that would be easier to walk through with a person rather than with a program. That’s what these instructor led sessions are about!
How to Sign Up for Instructor Led Training
These training sessions are available through a Zuora University subscription. Browse our catalog to see what instructor led sessions we’re offering now.
If you have any questions, please comment below, PM me or email me directly at email@example.com
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A lot of our Zuora customers have needs for functionality that was not standard in most tenants - whether this is something that was solved by Price Books, Promo Codes, Collections Manager, Developer Tools or Configurable Lockbox.
I’m excited to announce that we now have training available in Zuora University that covers our Connect Marketplace. Not only do we have self-guided training, but we also have virtual instructor-led sessions every month that cover use cases to make the most use of these apps.
How can I get Zuora Connect Training?
Connect app training is available through a Zuora University subscription. Feel free to browse through our catalog of self-paced and virtual instructor led sessions to see what courses we're offering.
If you have any questions, please comment below, PM me, or reach me directly at firstname.lastname@example.org
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A lot of members in the Zuora Community have been asking us questions about the Zuora Admin Certification Program. Here are answers to some commonly asked questions.
What is the Zuora Admin Certification Program?
To become Zuora Admin Certified, you’ll need to take our self-guided courses that cover introductory, intermediate, and advanced topics in Zuora. Then, you’ll need to pass a 2-hour multiple choice exam.
What happens after I pass the certification exam?
Upon passing the exam, we’ll give you a tokenized ID, which will be valid for 2 years that you can advertise on LinkedIn and here in the Community. You’ll also be awarded a Community badge that identifies you as a bona fide certified Zuora admin.
How do Zuora customers use this program?
A lot of our customers also like to use this program as a formal MBO for new hires - to get edit rights to the system, one will have to pass the formal litmus test of proficiency. But, if you pass the exam, we are very confident that you can use Zuora and be the admin to sell subscriptions however your company wants in the future.
How do I get access to the Zuora Admin Certification Program?
The certification is available through a Zuora University subscription.
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A lot of our customers have been asking us for a little more support - whether you need help onboarding a new hire that needs to grow into an admin or whether you’ve been using Zuora for awhile and just want to brush up on best practices.
We created this program at Zuora University so that you can learn Zuora on your own time and in your own learning style as it pertains to your role.
We have self-guided training that’s broken down into 6 role-based buckets:
Billing and Payment Operations
Accounting and Finance
Sales and Sales Operations
In addition to the self-guided courses, which are broken down into modular thirty minute bits, we also offer 12 live instructor video conference training sessions a month. This is the opportunity to work with a live instructor in real-time, and get answers to your questions that would be easier to do with a person, than through a program.
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Zuora Certification Programs
In addition to our self-paced courses and virtual instructor-led training, we also have two certification programs:
Zuora Admin Certification
Zuora Product Catalog Manager Certification
Many of our customers like to use these certifications as a formal litmus test; some sort of formal gate that people have to go through before they are the official owner of the product catalog or the Zuora admin for your business collectively.
Get More Out of Zuora
We look forward to learning more about how our customers are using Zuora and determining whether this would be something that would help you get more out of the system in the future.
For more information, please comment below, send me a PM or email me at firstname.lastname@example.org
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